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Transparency
RubyCloud's intelligent features are tools for discovery and understanding — not autonomous decision-makers. Here is how they work in plain language.
RubyCloud provides intelligent features that help you discover, understand and compare rubies, and prepare inquiries. Each feature works from recorded RubyCloud information — it does not invent facts about stones.
The Finder matches inventory to criteria you supply in plain language. It interprets your request and returns rubies that meet your stated requirements, or the closest available options. Where information (such as pricing) is restricted, it is not used for matching.
Where you upload a jewellery inspiration image, RubyCloud may interpret visible design characteristics — such as the apparent centre-stone shape, design style and metal appearance — to help form search criteria. Visual interpretation may be imperfect; you can confirm or correct it before searching. Gemological facts (treatment, certification, carat weight, origin and price) are never inferred from an image — they come only from RubyCloud records or the preferences you state. Uploaded inspiration images are used only to understand the design; they are not added to public galleries, training datasets or analytics.
When you create a design concept with RubyCloud, a conceptual visualization may be produced to explore the design direction. A visualization is not a photograph of a finished piece, does not represent exact colour reproduction, stone dimensions or fit, and is not manufacturing-ready. Final proportions, stone setting, materials and manufacturing details require confirmation. Gemstone facts shown alongside a visualization come only from RubyCloud records.
The Advisor explains the recorded information for a single ruby — treatment, certificates, provenance — and how it compares with what you asked the Finder for. It answers from the recorded dossier; it does not invent facts.
Compare organizes the factual differences between two or more rubies. It does not rank any stone as objectively better; it shows recorded differences.
The Selection Advisor reviews a shortlist against the priorities you state. Ranking reflects your stated criteria only — never an objective quality ranking.
Inquiry assistance helps you prepare an editable draft message. You can edit the draft or write your own. Submitting an inquiry always requires your explicit action — the feature does not submit on your behalf.
Recommendations are based on recorded RubyCloud information. Missing information remains missing — it is never used to infer a positive or negative claim. Intelligent features may make mistakes; you should review important information.
Intelligent features do not autonomously submit inquiries, make selections, or take any commercial action. Every such action requires your explicit confirmation.
RubyCloud and its intelligent features do not provide investment, financial or valuation advice, and do not predict investment performance or financial value.
Intelligent features respect your access permissions. Pricing is only used where authorized. Buyer-restricted information is not surfaced to users who lack access.
Intelligent features process the inputs you provide and the relevant recorded inventory information. No free-text inputs you provide to these features are included in analytics.