Loading
Legal
This is a frontend legal-content template. Final text requires legal and business approval before production use.
Mock legal placeholder — pending legal approval
The operating legal entity, registered details and contact information for RubyCloud will be confirmed before launch. This section will identify the controller responsible for personal data.
RubyCloud collects information you provide directly (account and buyer-access details, inquiries) and technical information collected automatically as you use the platform.
When you request buyer access or create an account, RubyCloud records the details you provide — such as your name, company, email and country — to review and administer your access.
When you submit an inquiry about a ruby, the details you provide are recorded and shared with the team responsible for responding.
RubyCloud records basic technical information such as browser type and usage patterns needed to operate and secure the platform.
Where you consent, RubyCloud may use analytics to understand how the platform is used. Analytics are optional and controlled by your consent preferences.
RubyCloud's intelligent features (Finder, Advisor, Compare, Selection Advisor, inquiry drafting) process the inputs you provide to produce responses. AI does not autonomously submit inquiries or take commercial actions. No free-text AI inputs are included in analytics.
Where you upload a jewellery inspiration image, the image is used to understand the jewellery design and identify relevant characteristics for your search. Production retention, deletion and processing details for uploaded images will be documented here before launch. Uploaded inspiration images are not added to public galleries, training datasets or analytics.
When you use the guided creation journey (Make Your Own), your design preferences, chosen stone reference and session progress are recorded so the journey can be resumed. If you request a quotation, your concept summary, notes and contact details are recorded and shared with the team responsible for responding. Conceptual visualizations produced during the journey are demonstrative placeholders in this environment; production processing of visualization data will be documented here before launch.
Your information is used to operate the platform, review buyer access, respond to inquiries, and improve the experience where you have consented.
Where applicable, the legal bases for processing personal data will be documented here before launch, in line with applicable data-protection law.
Where personal data is transferred internationally, appropriate safeguards will be documented here before launch.
Personal data is retained only as long as necessary for the purposes described. Specific retention periods will be documented here before launch.
RubyCloud takes reasonable measures to protect personal data. No method of transmission or storage is completely secure; this section will describe the safeguards in place.
You may have rights regarding your personal data, such as access, correction or deletion. A contact route for exercising these rights will be provided here before launch.
A dedicated privacy contact email will be published here before launch. In the meantime, general enquiries can be made through the Contact page.
This policy may be updated. Material changes will be communicated appropriately. The effective date will be shown here.